Technical Sales and Customer Success Manager

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Technical Sales and Customer Success Manager

Location: Oslo or Stavanger, Norway

EMPLOYMENT TYPE: Permanent full time

Job Description

As a Technical Sales and Customer Support Manager, main responsibilities will include ensuring Bluware and Sharp Reflections products are promoted, demonstrated, sold, and optimally installed and used for our clients.

You will be responsible for building relationships with new and existing clients, delivering the revenues assigned to you, maximizing the value of the company’s products and services, solving problems, and being a brand ambassador. Excellent problem-solving, customer-focused skills, time management, and collaboration/communication skills will be critical to succeed in this role.

You will engage with new and existing clients and present at conferences to increase the client base and grow existing accounts. You will work closely with the product team to contribute and stay up to date with our latest innovations and roadmap definition.

A strong foundation in geoscience or geophysics is essential for success in this position.

Key Responsibilities

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Market, promote, and sell all Bluware and Sharp Reflections products and services

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Meet and exceed sales targets, toward business continuity and growth

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Maximize the value of all products and services provided by both Bluware and Sharp Reflections

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Build relationships with new and existing clients

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Provide technical demonstration of Bluware and Sharp Reflections tech stack

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Inform customers about new features and functionalities

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Follow up with customers to ensure their technical issues are resolved

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Share feature requests and effective workarounds with the team members

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Assist in the definition of project scope and objectives, involving all relevant internal stakeholders

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Monitor and manage the promotional commercial value of all work done by Bluware and Sharp Reflections

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Update our internal databases with information about technical issues and useful discussions with customers

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Be an efficient user of Salesforce

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Create a positive and collaborative culture within the team in particular and the company in general

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Work closely with the business development team to ensure business continuity and customer success

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Provide support in the generation of marketing material to promote Bluware and Sharp Reflection offerings

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Gather customer feedback and share it with the other units across the company

The above description describes the primary functions of the role but is not an all-inclusive list of responsibilities.

Skills and Experience

Required:
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5+ years of proven experience in sales, business development, or customer success, preferably in the software or technology industry.

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Background in geoscience, geophysics, data analytics, or related technical fields.

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Strong understanding of sales principles and customer success strategies.

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Experience delivering technical demonstrations and onboarding new users.

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Experience gathering and synthesizing customer feedback to inform product development and marketing strategies.

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Ability to build and maintain strong client relationships, with a focus on customer satisfaction and long-term engagement.

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Excellent communication and presentation skills, including the ability to clearly articulate technical concepts to non-technical audiences.

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Strong problem-solving skills with a customer-first mindset.

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Demonstrated ability to meet and exceed sales targets.

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Proficiency in using CRM platforms, preferably Salesforce.

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Experience working cross-functionally with product, marketing, and technical teams.

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Ability to manage multiple priorities and projects simultaneously with excellent time management skills.

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Willingness to travel for client meetings, presentations, and industry events.

Preferred:
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Experience contributing to or developing marketing and promotional content.

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Proficiency in English and Norwegian.

About Sharp Reflections

We empower geoscientists to leverage big data computing to create clearer seismic images of the Earth’s subsurface to solve modern energy exploration challenges faster and with greater confidence. Our fresh approach has challenged the status quo and already made an outsized impact on the energy industry. Our solutions minimize workflow friction, enabling better investment decisions without replacing the critical expertise of geoscientists. We are building tools that produce trustworthy results efficiently, giving customers the competitive edge they need.

About Bluware

Bluware, a Computer Modelling Group (CMG) company, is at the forefront of revolutionizing the energy industry through its innovative software solutions in subsurface data management and interpretation. Bluware leverages advanced cloud and AI technology to transform the way geoscientists interpret and analyze seismic data, leading to more informed decision-making in oil and gas exploration and production, Carbon Capture and Storage (CCS), and wind farm installation. Join our growing team and a dynamic environment where innovation is at the core of everything we do.

Get in Touch

Is this a good match for you? If you feel inspired and excited by what you’ve read, get in touch with us.

We look forward to hearing form you!

Apply now